How pages get listed.

What we look for.

A clear LGBTQ+ focus. It's a community, venue or event organiser that serves LGBTQ+ people. If only part of its programme has that focus, the page must make that clear. Being LGBTQ+-owned or generally welcoming is not enough on its own.

An active local presence. There's evidence of activity in a city we cover, such as a recent event, something coming up or an ongoing programme. Seasonal groups and annual events can qualify too.

Enough detail to understand it. It has a name, a few lines about what it is, and whether it's a community, a venue or an event organiser. The information is accurate and does not imply an affiliation or endorsement it doesn't have.

A public link. There's a website, Instagram profile or another public link that helps people find out more or contact the people who run it.

Clear images, if it uses them. A logo or profile image should be sharp and recognisable, not blurry, stretched, awkwardly cropped or taken from a screenshot. No suitable image yet? The page can show its initials instead.

Permission and privacy. Photos and logos are its own or used with permission. Photos are clear, show what it's really like, and respect the privacy and consent of the people shown. We apply the same rules to images we add ourselves. If we don't have permission to use a logo or photo, the page shows its initials instead.

Content that follows our Community Guidelines. The page, its events and any links used to promote them must meet our rules. No nudity, sexually explicit content, or promotion of sexual activity or paid sexual services.

What we don't list.

We do not list sex parties, cruising nights, saunas or other venues whose main purpose is sex, pornography or paid sexual services. We also do not list any event whose main purpose is sexual activity, including play parties where sexual activity is part of what's offered. We do not currently list club nights with a darkroom, playroom or other adults-only space.

A venue whose main purpose is sexual activity is not eligible. If an organiser or a mixed-purpose venue also runs a separate, eligible queer community programme, we may list that programme or its organiser. The page must be clear about what is being listed and must not be used to promote excluded activities.

Non-explicit wording or photos do not make an otherwise excluded event eligible.

Adult, but not about sex.

Lots of queer life is 18+ without being about sexual activity. Leather and kink socials, non-sexual kink workshops, burlesque, cabaret and late-night drag can be listed as long as:

• the page and its photos stay non-explicit;
• events for over-18s are clearly marked 18+;
• nothing sexual is part of the event being listed.

Non-explicit swimwear, harnesses and shirtless Pride photos are fine.

Clinics, testing, PrEP services and workshops on sex, consent or sexual health are welcome when their content is non-explicit. Talking about sex isn't the same as selling it.

How a page gets here.

We build some pages using public information. They say they haven't been claimed yet. Public information can be out of date, so let us know if something needs correcting.

Pages we build describe the organisation. They may name the people who publicly present themselves as running it, using information they have made public. If that's you and you'd rather not be named, email us.

Anyone can suggest a community, venue or event organiser we're missing. Someone authorised to represent it can claim its page to manage its details and add events.

We review every suggestion and claim. We may ask for more information or evidence that someone is authorised to manage a page. Claiming a page does not exempt its events from our rules.

Listed.

The page is live and appears in Communities. Its eligible published events can appear on What's On.

A page nobody has claimed yet says so. That label means it is not currently managed by someone whose authority to represent it we have checked; it does not mean the organisation is untrustworthy.

How pages and events are ordered.

What's On shows events soonest first. Communities shows communities with an upcoming event first, then the rest from A to Z.

You can change the order in Communities, for example to A to Z. We sometimes highlight pages and events we choose, for example in our weekly guide. Nobody pays for this, and nothing on QueerHere is sponsored. If that changes, we will update this page and label paid placements clearly.

Paused.

The page is hidden from public view for now, and its events are hidden from What's On while it is paused. We may hold the page's payouts while we look into the reason for the pause.

Pausing a page doesn't cancel bookings people have already made. In serious cases, such as an event that breaks the law, we may cancel it. If an event is cancelled, by its organiser or by us, everyone who booked through QueerHere gets a full refund, including booking fees.

We may pause a page because information needs checking, an image lacks permission, content breaks our rules, there is reason to think it has closed or stopped running, or we are investigating a report. We may also pause it while we resolve conflicting claims about who is authorised to manage it.

A report or competing claim does not automatically cause a pause. We assess the information and the risk involved.

Pausing a page does not automatically delete it. If it has been claimed, we contact its manager with the reason where possible. We may limit what we share to protect privacy, safety or an investigation.

Once the issue is resolved, we review the page again. We may restore it if it meets our criteria and community guidelines.

When we need more detail.

A suggestion or claim may need more information before we can decide. We email you what's missing, such as a description, a public link, evidence of activity or confirmation that you're authorised to manage the page.

Reply to that email with the information and we'll take another look. A pending claim does not, by itself, hide an existing listed page or give the applicant access to manage it.

When we decline or remove a page.

We may decline, pause or remove a page that does not meet these criteria or our community guidelines. Reasons include misleading information, impersonation, abusive behaviour, serious safety concerns or repeated attempts to get around our decisions.

Some issues can be corrected. Serious or repeated breaches can mean permanent removal, and we do not have to give a warning before acting.

If you think we've got something wrong, reply to our email or contact support@queerhere.com and explain why. We'll review the decision; that does not automatically put the page back up.

Taking your page down.

If you're authorised to represent the organisation or venue and would rather it wasn't listed, email support@queerhere.com with "Remove my listing" as the subject. Include the page link. We may ask you to confirm your authority. Once we have what we need, we take the page down within 5 working days.

If you don't run it but want to report inaccurate information, a privacy concern or a breach of our rules, use the report feature where available or email us.

Taking a page down removes it from public view. Requests about personal information, including information about you on a page, are handled under our Privacy Policy.